![]() ![]() The only difference is you’ll have the option either to view the monitors on your single screen or to switch between monitors as you take control of the user’s device. ![]() ![]() Once you have a solution that allows remote support for multiple monitors, the process of providing remote support is very similar to the process of providing support for a workstation with a single monitor. Without a tool specifically designed to make multi-monitor support easier, technicians may struggle to maneuver between the various monitors and view screens while resolving end user problems. To provide remote support to multiple monitors, you need a remote access solution designed to let IT technicians access and control users’ computers from a remote location with the ability to more easily switch between monitors. How to provide remote support to multiple monitors. ![]()
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